Rapid Collab is our jumpstart – Get two years a head in 1 month

Rapid Collab is a collaborative ideation and design method. It is often done in five intensive days and focus on bringing out the participant’s ideas turning them in concrete and tested concepts. Usually, we run the workshops digitally using Miro allowing us co-creation anonymously.

Day one: Define the goal

– Why do we do this? – Define the principal stakeholders – Sketch the customer journeys for the stakeholders  

Day 2: Inspiration and sketching

– Inspire: Demonstrate good ideas with simple sketches. They should inform you about good solutions that are not necessarily linked to our service. Put them on the board, with the heading, sketch, and source. – Crazy 8s: Define areas of interest. Later you will sketch the proposals. You can do this together with others or for yourself. – Present: Describe your ideas to the rest of the team and motivate your ideas. Think about what effect your interaction is to achieve. – Refine: Sketch more in detail the ideas presented in the previous activity. – Present. Refine again if necessary. – On day 3, you will decide what to choose  

Day 3: Choose and Storyboard

– Best chance to reach the goal: Which ideas or part of the ideas have the best chance to reach the goal defined on day 1. – Pin the ideas: Put them on the board, with a catchy heading and sketches. – Like: Ask each of the team to like parts of all the ideas (motivate why if needed on a sticky note) – Risk: Mark the parts of the ideas that you consider risky (motivate why if needed on a sticky note) – Facilitator presents the results

• Storyboard

– Start – This is the first time your users are going to get in contact with your product. – Work with what you already sketched on the previous days

Day 4: Prototyping

• Level of detail

– Paper, wireframes, or pixel-perfect?

• Wireframing

– Layout the product as wireframes – Make them clickable

• Prototyping

– Define situations/cases to test – No longer than 15 min – Test the test – Find respondents – Plan to record the user test  

Day 5: Test

• Test

– Choose respondents from the different target groups – Test as many as possible. But at least 3 from every target group. – Record the interviews

• The interview

– Friendly welcome with questions about the respondent. Remind that there are no wrong ways to do the test – introduce the prototype – Clear tasks to use the prototype – Debrief

• Documentation

– Select relevant quotes from the interviews – Make a top-line report – Use quotes to illustrate

• Presentation

– Demonstrate the prototype – Show the results – Illustrate with quotes – Pick some relevant moments and show them as film   Contact us    

Learn, network and join our Academy workshops.

We share our knowledge through our super compressed workshops. They are announced in advance, in the communities we like ourselves. If there is an area we should dig into please get in touch.

If you have any questions, write to us at academy@dunderdog.se

Let’s play chess

The future of chess is of course offline. But on the other hand online chess is here to stay. We help the Swedish Chess Federation on how to run online tournaments.

Pro Bono we help the Swedish Chess Federation find a way of scaling their platform to host online tournaments.


About Dunderdog

We operate as a new service development partner. With an understanding of contemporary design, culture and research, we create strategies, experiences and identities. With heart and with bite.


Use our Loyalty platform to grow

Mobile marketing tool. Selling to existing customers is much more effective than acquiring new ones. Our product helps retailers to reach their existing customers with the right offer, at the right time, in the right place. Mobilklubb is a simple, smart and cost effective way to sell more.

Been used in R&D projects for Nabo, Aftonbladet, Ica To Go, Telia Öppenfiber, Himla, Naked Juicebar, Visby centrum and so on…

Commissioned to help one of the largest ICT companies with their taxonomy

We have long experience in creating structures that work.

In this case, we made a localization strategy based on local presence in 186 countries. The mission was to boosted findability, leads, and sales in the taxonomy work. There were conducted user tests on main navigation for the global site.

That was a tough one, but some challenges needed our nose to be solved.


Allabolag.se concept and UX

We love to do work with other partners. This time Limetta was commissioned to make a new look and feel. We got the privilege to develop the concept and Ux. Rapid prototyping was used to reach the next level of experience.



Mystery shopping

Shhh… we are doing our thing without telling anyone what we are up to… or for whom.

Strategic partner

We have a strategic partnership with B3it in experience design and usability. 

Allgotech saves lives with a hose washing machine

Allgotech’s Hose Master was used for the 3 1/2 months ordeal. The Hose Master made the material servicing possible. In a safer environment the hoses were washed, pressurized and dried in a fraction of the time, something that would have taken a full year to achieve using the old technology. It’s a truly impressive entrepreneurial company taking its first steps into the world market. Dunderdog provided a solid base, updating their profile with a brand new site.

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New Order service on Öppenfiber.se

Order your fiber and sign the agreement digitally on Öppenfiber.se. Dunderdog and Telia have entered into a collaboration with Egreement.

New-order-flow-for-openfiber-2014-11-25 10.15.21

Meet Jonas Lind Bertéusen | Service design | CEO

CEO Jonas’ job follows him wherever he goes; it is not rare to see him reach for his notebook at the oddest moments, sketch a few lines, or write a few words. Jonas was one of the founders of the many-times-priced web bureau Farfar, and his knowledge of design is impressive. He has command over the process that is clear and proficient; he excels and gives form to ideas and complex systems with lucid simplicity. Jonas is also a master of human relations, with a startling ability to get a comprehensive picture of people and situations. It is this competence that gives him the know-how to do great design projects.

CV Linked | Service design | Ux | Business Development

+46 733 140 345 | jonas@dunderdog.se | Jonas Lind Öquist Bertéusen

Morten Olsen – Owner | PHD | Service research

Chairman of the Board Morten enjoys beauty, which he often finds in the Norwegian mountains. With extraordinary analytical skills, Morten refines ideas and systems to perfection. His work spans quality development, leadership, and marketing, to process and service design. Morten holds a Ph.D. and wrote his thesis about service quality in the bank sector. Besides being a dedicated fisherman, he has worked as a product manager, as a research director at the Service Research Center and as a consultant for market-leading companies in various fields such as IT, telecom, finance, transport, consumer goods, and fashion. He has developed a great number of product/service concepts, and has designed more than a hundred user solutions – a number of these have become commercial strikes and several are price awarded.


morten@dunderdog.se | +46 70-574 0287